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Return/Refund/Exchange Policy

1. We guarantee against any defective products. A full refund can be provided for any defective or misrepresented products within 30 days.

2. We provide 30 days money back on non-defective, undamaged, unused and resalable products. Restocking fee and other fee may apply upon the condition of returned products. Shipping and handling fees are non-refundable. Product is not eligible for refund after the 30-day refund period has expired.

3. Customer will be responsible for the return shipping. All returned products (Replace or Refund) have to obtain a RMA # (Return Merchandise Authorisation #) prior to return. Any returned product without a RMA # on package will not be processed.

4.If you provide us with the wrong address, there are 2 situations: firstly, if we do not dispatch yet, we can change the address to you; secondly, if we already shipped your parcel, we can not do any change for you, you should responsible for any fees such as shipping and returning fee.

5. Please allow us to resolve any possible case. Our greatest mission is to provide you the best customer service.

 

 

 

 

 

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